Posts Tagged ‘used game sales’

Analyst says used game market is a significant drain on software sales

According to Cowen Group analyst Doug Creutz, a large share of the blame for currently weak game sales can be placed on second hand game purchases.

From Gamasutra :

“In our view, GameStop has exploited the negligible difference between the value propositions of new and used games to capture a significant portion of the video game value chain,” says Cowen Group analyst Doug Creutz.

The biggest part of the market currently seeing slower sales of new games is consoles, specifically the 360 and PS3. Creutz puts part of the blame on the high price points for console titles, but the growth of used games sales is described as a significant factor.

His recommendations? More game options that need to be purchased after a used copy is bought as extra DLC. He actually suggests publishers go further in to ‘cordoning off’ more game content from used players that has to be added later on, since there’s nothing Gamestop can do to prevent it.

I find myself wondering if this might actually have a different affect, as Gamestop would eventually be forced to lower used game prices to reflect the fact that other content would also have to be purchased from the publisher by anyone grabbing a copy.

Also suggested is a more aggressive shift towards digital distribution, a market that Gamestop obviously can’t really be a factor in when it comes to used sales.

How will gamers respond? “We believe that consumers are likely to grudgingly accept a revised and evolving pricing strategy that reflects the value they receive outside of and in addition to the traditional single-player offline experience,” predicts Creutz.

“Against a backdrop of our expectation for improving growth in videogame software sales through the remainder of 2010, we believe that the evolution of these new pricing strategies give investors additional reason to become more constructive on the third party video game publishers,” he concludes.

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Best Buy planning to sell used games in US

Best Buy has announced that they will begin to buy & sell used games in all US stores later this summer. From Gamespot :

While some Best Buy stores will have dedicated trade-in desks, most locations will handle game buybacks at the customer service desk. Customers will receive their compensation in the form of a gift card good for anything in the store, and any used games purchased will be covered by the store’s return policy.

Once the program starts, customers will be able to use the Best Buy website buyback program to get estimates of likely trade in value for their games before going in to the store and trading it in. That program can also be used to figure trade value of various types of electronic hardware.

Best Buy is just the latest major retailer to try to chip in to Gamestop’s chokehold on the used games market, with Wal-Mart, Toys R Us and Amazon already trying to carve out a piece of the market.

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THQ executive speaks of plans to keep charging used buyers extra

Concocting a secret plan to take over the world!

In an exclusive interview with Gamesindustrybiz, THQ’s executive VP of Core Games Danny Bilson has revealed that the company is planning a consistent strategy of charging used game buyers for features available free to those who purchase the game new.

While UFC Unleashed 2010 charged $10 for the online training camp component to a used purchaser, that doesn’t mean that the next releases will follow that same path and charge for the multiplayer portion of a game. In fact, Bilson made it clear that what is withheld from used buyers will likely differ from game to game, with an emphasis on an aspect of the title that the used buyer wants. The whole point of the exercise is to make the consumer see the new copy as the premium copy.

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Sega keeping an eye on EA’s Online Pass

Sega West president Mike Hayes is keeping an eye on EA’s Online Pass system to see how it does, according to MCV.

“It is a very clever idea and is something we are certainly taking a look at”

He joins Ubisoft’s CFO Alain Martinez in expressing some interest in seeing how EA’s online access DLC system works, and more importantly than that…how it’s received by customers. Take Two has expressed interest in something similar as a business model. THQ has already used a similar system on the recently released UFC Undisputed 2010.

Clearly, the overall development market seems to be swinging in favour of this type of system. If consumers agree to it by buying products that use these and similar systems, expect the momentum towards it to become much stronger.

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Tomb Raider developer derides used games market as ‘not good for anyone’

There's nothing worse than buying pre-owned cleavage

Crystal Dynamics global brand director Karl Stewart is not a fan of second hand game sales. He also believes that the industry needs to encourage purchases of new copies of games.

From CVG :

“I think the model as we see it right now is a frail one. Having the used market is not beneficial to any of us.

“Some of the plays that have been made more recently about having DLC available when you buy the game and then adding a charge to the consumer who buys it second hand, I think that’s just naturally the way it’s going to have to go to deal with those kind of situations.”

So, it appears that we may have another party interested in following a philosophy along the lines of EA’s paid DLC programs.

He added: “At the end of the day we take huge risks and we invest ten of millions of dollars in making a game and marketing a game and to think, stock turn wise, we could sell one but four people could play it, I just think that it’s something that we have to manage very carefully.”

The interesting part of all of this is that, as more and more game companies start moving towards a model that charges buyers of used games for DLC free to buyers of a new copy, Gamestop hasn’t said a word. They make a substantial amount of their money from used games sales, and this is clearly a salvo aimed directly at them.

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Ubisoft considering EA-style DLC charges for used games

Ubisoft’s 2009 fiscal results landed yesterday, and they weren’t good. Despite Assassin’s Creed 2 selling 9 million copies across all platforms, the company still saw a drop of 18 percent in their overall sales. As a result, one of the options Ubi is looking it to recoup their losses is charging for DLC content on used games that’s free to buyers of a new copy, similar to what EA has done.

Said Ubisoft CFO Alain Martinez in a Tuesday earnings call :

“Regarding … monetizing used games or downloadable content … most of the games that we will release next year will have downloadable content available from the start.”

He added, “We are looking very carefully at what is being done by EA regarding what we call the ‘$10 solution,’ and we will probably follow that line at sometime in the future.”

Since Ubi has started using more DLC with games, and more download keys with that DLC, this really wouldn’t be a difficult change for them. The question is, will it really help the bottom line?

Ubisoft has already made itself a pariah with the introduction of its ‘always on’ PC DRM system. Do they really want to risk having console users look at them the same way by putting in place paid DLC for used games? Say what you will about such a system and its relative fairness, but it does tend to have mixed opinions about it’s implementation, to say the least.

Beyond that, are they really going to make up an 18 percent drop in sales by charging for DLC content on used games? Perhaps they need to start looking at the bigger picture, and the possibility that people simply aren’t interested in a lot of what they’re putting on the market. That would explain losing a fifth of your sales in a calendar year. Eventually, one of these companies has to stop wearing blinders and start considering whether their games themselves are worth it…right?

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Walmart, Best Buy, Toys R Us to be bigger problems than piracy

Mooooo!

You might have heard that Walmart, Best Buy and Toy R Us are getting back in the used game market. While there is no news about how far into it Toys R Us and Best Buy are going to be doing this, Walmart at least seems to think they can make this work. They are rolling this out to 5 stores and will ‘monitor with great interest’. Walmart is taking a smart approach, going slowly and making sure things work for them. Used sales is a large market and rushing into it as they did before with the kiosks was a bad move. At least they’ve learned some lessons and are taking a more sensible approach.

Right on the heels of this announcement by big box retailers, Andrew Oliver, co-founder of Blitz Games, has said that used sales is more of a problem than piracy. He told Develop:

“Arguably the bigger problem on consoles now is the trading in of games,” he tells Develop.

 

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Green Man Gaming digital retail site goes live

UK-based digital retailer Green Man Gaming has officially launched as of today.

Green Man is another PC digital retailer, with the twist being that customers will be able to sell games back to the store for credits. Credits will be a currency in the Green Man Gaming store that can be spent on any other title, with the difference made up by real money if need be.

They’re able to have such a service by using a client system, called Capsule, for all game transactions. All games must be downloaded and installed through Capsule, with a SecuROM layer used for game activation/deactivation. Since the game has to be deactivated and uninstalled before it can be traded back to Green Man Gaming, this helps to ensure that someone can’t sell them back a game while still maintaining an active copy on their system. Once installed and activated, the games do not need to run through Capsule.

Once you create a user account, the site will use either British pounds, US dollars or Euros depending on where you’re signing in from. As of now, credit or debit card are the only available methods of payment.

Currently, the site has 89 games available, with more to be added over the coming days and weeks. As a launch deal, several games are being made available for a British penny apiece.

As for why that green dude in the logo is so angry and heavily armed, that remains a mystery.

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Switch Games – Buy, sell and trade used console games online

Ever tried selling a game at Gamestop or EB Games? Ever been disgusted to see them take the game they just gave you $15 for and put it up on the shelf for triple that? Well, there is an alternative now (in the US market, anyway).

SwitchGames is a site built around buying, selling and trading used titles for the Wii, PS3, Xbox 360, DS and PSP. All that you need to do is create a free account, and peruse what’s available. Or, put something up for sale or trade. You set the price and you say what you’re interested in getting in return.

Now, we’ve all seen and heard the criticisms that the big game publishers level at places like Gamestop over used sales. SwitchGames is being proactive about that as well. The seller can choose to donate anywhere from 1% to 90% of the money received from the buyer to the game publisher (though doing so is purely optional). SwitchGames doesn’t yet have any sort of agreement in place with publishers, but they’re planning to send quarterly checks out to companies when they have something for them.

There are a few caveats to using the service.

-You must print out SwitchGames mailing labels and use the US Postal Service to ship items.

-That label will cost the seller $2.95 at the time of the sale (with that money going to SwitchGames for serving as the transaction middleman).

-The money from the buyer is held until SwitchGames determines that the shipment has arrived (via the tracking number on the label), then is entered in to the seller’s account.

All in all it’s a promising service, albeit one currently geographically limited.

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